On-time Best Domestic Airline and Air Carriage Awards

1500 Daily flights

63 Domestic Destinations

24 International Destinations

300+ Million happy customers

250+ Fleet tall

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Avoid long queues at the airport and travel hassle-free with Web Check-in. Passengers flying domestic sectors can Web Check-in at any time up to 48 ho...Read more

What if I exceed my free baggage weight allowance?

Customers carrying more than the allowed baggage limit will be charged the following excess baggage fees at the time of check-in:...Read more

How can I change/ cancel my reservation?

Visit the View/Change bookings option on the homepage of our website which has a list of features that allow you to retrieve and re-print your itinera...Read more

What is Kiosk Check-in?

Kiosk Check-in is a convenient way for passengers to check-in using IndiGo kiosks located at the airport. Passengers can select their preferred seat a...Read more

Can I alter my name incase I am not able to travel and transfer my ticket to another person?

Currently, the tickets are non-transferable, hence, name changes on a confirmed reservation are not permissible. You will need to cancel your ticket a...Read more

Till when can I cancel/ refund my booking online?

• On domestic flights you can cancel/ refund till 2 hours prior to flight departure • On international flights you can cancel/ refund till 4 hours pri...Read more

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Our awards

IndiGo awarded Best Domestic Airline by FICCI

'ifly' wins Six Awards for Best Learning & Development Practices at Tata Institute of Social Sciences and LEAPVAULT CLO Awards 2019

IndiGo wins the Best Conversational Brand – Online at 'Sammie Awards 2019'

IndiGo is ranked "India's Most Trusted Private Airlines Brand 2019".

IndiGo awarded ‘Best Low Cost Airline in Central Asia/India’ by SKYTRAX tenth year in a row.

IndiGo is recognized as ‘Customer Choice Airline of the Year’ at BIAL Pinnacle Awards 2019.

Responsenet and Delhi NCR FoodBank awarded IndiGo for all its contributions made towards the meals and snacks for children across different states.

The Singapore Changi Airport Group has awarded us with the ‘Top Airline by Absolute Passenger Growth (South Asia)’ at the Singapore, Changi Airline Awards 2019.

IndiGo becomes the only Indian airline to bag ‘The Best Partnership Airline with Dubai Airport’ at the Dubai Airports Excellence Awards 2019.

IndiGo was awarded the Passenger Choice Award for being the ‘Best low cost carrier in Asia and South Pacific’ at the APEX Asia Awards.

IndiGo has won the Silver award in the “Airlines” category at the afaqs! Buzziest Brands of the year 2019 poll.

IndiGo was awarded the ‘Best Low Cost Airline-Asia’ at the TripAdvisor’s Travelers Choice Award 2019, a third time in a row!

At the recently held Airside Safety Committee Meeting convened by Delhi International Airport Limited (DIAL), IndiGo was awarded the Safety Champion in Hazard Reporting for the Year 2019.

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