Fare Rules
What are Fare Rules?
The rules and conditions of any reservation depend upon the fare type that the reservation has been made under. These rules and applicable conditions ... Read More...
The rules and conditions of any reservation depend upon the fare type that the reservation has been made under. These rules and applicable conditions for a particular fare type are called Fare Rules.
Given below are the Fare Rules applicable to the three different type of fares offered by IndiGo:
| Domestic Fare Rules | Lite Fare | Regular Fare | Flexible Fare | |
|---|---|---|---|---|
| Applicability | Domestic and Singapore, Bangkok and Kuala Lumpur subject to availability. Available on all non-stop, connecting and via flights. Lite Fare for a multi-leg/return journey will be available only if it is available & selected on each of the individual legs. |
Domestic and International | Domestic and International. | |
| Checked in Baggage Allowance | Domestic NIL. In case the customer reports with baggage at the airport, a fee of INR 200 will be charged at the airport for 15 baggage allowance. For Baggage above 15 KG excess baggage charges as per policy will be applicable. International Click here for details |
15 KG | 15 KG | |
| Hand Baggage Allowance | 1 Bag of up to 7 KG | 1 Bag of up to 7 KG | 1 Bag of up to 7 KG | |
| For domestic bookings, customers can make any changes or cancellations free of charge within 24 hours of booking, if booked at least 7 days before the travel dates | ||||
| Change Fees | Number of days left for departure | Domestic | Domestic | Change fees is NIL for any number of changes; fare difference will be charged. |
| 0-3 (Days) | INR 3000 or Airfare charges plus Fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Know more | INR 3000 or Airfare charges plus Fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Know more | ||
| 4 Days and above | INR 2500 or Airfare charges plus Fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Know more | INR 2500 or Airfare charges plus Fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Know more | ||
| International | International | |||
| 0-3 (Days) | Upto INR 5000 or Airfare charges plus Fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Click here to check sector specific rates | Upto INR 5000 or Airfare charges plus Fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Click here to check sector specific rates | ||
| 4 Days and above | Upto INR 4500 or Airfare charges plus Fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Click here to check sector specific rates | Upto INR 4500 or Airfare charges plus Fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Click here to check sector specific rates | ||
| Cancellation Fees | Number of days left for departure | Domestic | Domestic | Domestic |
| 0-3 (Days) | INR 3500 or Airfare charges plus Fare difference will be charged (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Know more | INR 3500 or Airfare charges plus Fare difference will be charged (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Know more | INR 3500 or Airfare charges plus Fare difference will be charged (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Know more | |
| 4 Days and above | INR 3000 or Airfare charges plus Fare difference will be charged (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Know more | INR 3000 or Airfare charges plus Fare difference will be charged (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Know more | INR 3000 or Airfare charges plus Fare difference will be charged (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Know more | |
| International | International | International | ||
| 0-3 (Days) | Upto INR 6500 or Airfare charges plus Fare difference will be charged (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Click here to check sector specific rates | Upto INR 6500 or Airfare charges plus Fare difference will be charged (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Click here to check sector specific rates | Upto INR 6500 or Airfare charges plus Fare difference will be charged (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Click here to check sector specific rates | |
| 4 Days and above | Upto INR 6000 or Airfare charges plus Fare difference will be charged (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Click here to check sector specific rates | Upto INR 6000 or Airfare charges plus Fare difference will be charged (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Click here to check sector specific rates | Upto INR 6000 or Airfare charges plus Fare difference will be charged (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Click here to check sector specific rates | |
| Change/ Cancellation allowed till | 2 hours before the departure of flight. For change/ cancellation done within 2 hours, no show charges will apply. | 2 hours before the departure of flight. For change/ cancellation done within 2 hours, no show charges will apply. | 2 hours before the departure of flight. For change/ cancellation done within 2 hours, no show charges will apply. | |
| Seats | Chargeable | Chargeable | Chargeable | |
| Snacks | Chargeable | Chargeable | Chargeable | |
| International Fare Rules | Regular Fare | Flexible Fare | |
|---|---|---|---|
| Valid on | Domestic/International Travel | Domestic/International Travel. | |
| Checked in Baggage Allowance | 20 Kg (30 Kg for Colombo, Doha, Dubai, Muscat, Hong Kong, Riyadh, Sharjah and Yangon Flights and for Jeddah - 25kg + 5L Zamzam water (only for flights from Jeddah to India)) | 20 Kg (30 Kg for Colombo, Doha, Dubai, Muscat, Hong Kong, Riyadh, Sharjah and Yangon Flights and for Jeddah - 25kg + 5L Zamzam water (only for flights from Jeddah to India)) | |
| Hand Baggage Allowance | 1 Bag of up to 7 KG | 1 Bag of up to 7 KG | |
| Change Fees | Number of days left for departure | Domestic | Change fees is NIL for any number of changes; fare difference will be charged. |
| 0-3 (Days) | INR 3000 or Airfare charges plus Fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Know more | ||
| 4 Days and above | INR 2500 or Airfare charges plus Fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Know more | ||
| International | |||
| 0-3 (Days) | Upto INR 5000 or Airfare charges plus Fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Click here to check sector specific rates | ||
| 4 Days and above | Upto INR 4500 or Airfare charges plus Fare difference will be charged (Whichever is lower). Change fee will depend upon the time of change. Click here to check sector specific rates | ||
| Cancellation Fees | Domestic | Domestic | |
| 0-3 (Days) | INR 3500 or Airfare charges plus Fare difference will be charged (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Know more | INR 3500 or Airfare charges plus Fare difference will be charged (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Know more | |
| 4 Days and above | INR 3000 or Airfare charges plus Fare difference will be charged (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Know more | INR 3000 or Airfare charges plus Fare difference will be charged (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Know more | |
| International | International | ||
| 0-3 (Days) | Upto INR 6500 or Airfare charges plus Fare difference will be charged (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Click here to check sector specific rates | Upto INR 6500 or Airfare charges plus Fare difference will be charged (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Click here to check sector specific rates | |
| 4 Days and above | Upto INR 6000 or Airfare charges plus Fare difference will be charged (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Click here to check sector specific rates | Upto INR 6000 or Airfare charges plus Fare difference will be charged (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Click here to check sector specific rates | |
| Change/ Cancellation allowed till | 4 hours before the departure of flight. For change/ cancellation done within 4 hours, no show charges will apply. | 4 hours before the departure of flight. For change/ cancellation done within 4 hours, no show charges will apply. | |
| Seats | Chargeable | Chargeable | |
| Snacks | Chargeable | Chargeable |
| Other Fare Rules | Family Fare | Return Fare | Group Fare |
| Applicability | A family of 4 to 9 passengers can book special Family Fare and save upto 10% on base fare and fuel charge. Only available on Domestic Sectors |
Only available on Domestic sectors, subject to seat availability | More than 7 passengers may be booked as a group, for the same you may write to us at grouprequest@goindigo.in Available on both Domestic and International Sectors |
| Change/Cancellations | Yes, you can cancel or chage your Family Fare booking. Please refer Conditions of Carriage for chage/cancellation fee and detailed T&Cs | Yes, you can cancel or change your Return Fare booking. Please refer Conditions of Carriage for change/cancellation fee and detailed T&Cs. | Yes, you can cancel or change your Group Fare booking. Please click here for change/cancellation fee and detailed T&Cs. |
| Switch to other fare type | Once you have opted for IndiGo Family Fare option, you cannot switch to any other option of fares. Any such change will be considered a change of booking and the applicable change fee and difference of fare will accordingly apply. |
Once you have opted for IndiGo Family Fare option, you cannot switch to any other option of fares. Any such change will be considered a change of booking and the applicable change fee and difference of fare will accordingly apply. |
NA |
| Partial Cancellation | You can partially cancel a booking on Family Fare | You can partially cancel a booking on Return Fare | NA |
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What is Lite Fare?
Click here for details on Lite Fare... Read More...
Click here for details on Lite Fare
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What is Regular Fare?
Regular Fare are standard/normal fares that IndiGo offers via its distribution channels... Read More...
Regular Fare are standard/normal fares that IndiGo offers via its distribution channels.
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What is Flexible Fare?
Flexible Fares is for customers who have dynamic travel needs and may change their travel plans often... Read More...
Flexible Fares is for customers who have dynamic travel needs and may change their travel plans often.
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What is Family Fare?
A family of 4 to 9 passengers can book special Family Fare and save upto 10% on base fare and fuel charge... Read More...
A family of 4 to 9 passengers can book special Family Fare and save upto 10% on base fare and fuel charge.
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What is Return Fare?
Click here for details on Return Fare... Read More...
Click here for details on Return Fare
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What is Group Fare?
More than 7 passengers may be booked as a group, for the same you may write to us at grouprequest@goindigo.in... Read More...
More than 7 passengers may be booked as a group, for the same you may write to us at grouprequest@goindigo.in
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