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IndiGo Fares Terms & Conditions
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Regular / Promo Fare
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Baggage Conditions:
Check-in Baggage Allowance: 15 kg for Domestic sectors and 20 kg for International Sectors except 30 Kg for Dubai, Muscat, Sharjah, Doha and Singapore.
Hand Baggage Allowance: 7 Kg.
Change Fee:
Domestic India & Nepal Travel: Rs 2,250 or 100% of airfare charge (whichever is lower) per passenger per segment will be levied if changed at least 2 hrs before the scheduled departure. No-show charges will be levied if changed within 2 hrs from scheduled departure.
International except Nepal: Rs 2,500 or 100% of airfare charge (whichever is lower) per passenger per segment will be levied if changed at least 4hrs before the scheduled departure. No-show charges will be levied if changed within 4 hrs from scheduled departure.
Cancellation Fee:
Domestic India & Nepal Travel: Rs 3,000 or 100% of airfare charge (whichever is lower) per passenger per segment will be levied if changed at least 2 hrs before the scheduled departure. No-show charges will be levied if cancelled within 2 hrs from scheduled departure.
International except Nepal: Rs 3,500 or 100% of airfare charge (whichever is lower) per passenger per segment will be levied if changed at least 4hrs before the scheduled departure. No-show charges will be levied if cancelled within 4 hrs from scheduled departure.
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Return Fare
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Applicable for Round-Trip journey.
Baggage Conditions:
Check-in Baggage Allowance: 15 kg for Domestic sectors and 20 kg for International Sectors except 30 Kg for Dubai, Muscat, Sharjah, Doha and Singapore.
Hand Baggage Allowance: 7 Kg.
Change Fee:
Domestic India & Nepal Travel: Rs 2,250 or 100% of airfare charge (whichever is lower) per passenger per segment will be levied if changed at least 2 hrs before the scheduled departure. No-show charges will be levied if changed within 2 hrs from scheduled departure.
International except Nepal: Rs 2,500 or 100% of airfare charge (whichever is lower) per passenger per segment will be levied if changed at least 4hrs before the schedule departure. No-show charges will be levied if changed within 4 hrs from scheduled departure.
Cancellation Fee:
Domestic India & Nepal Travel: Rs 3,000 or 100% of airfare charge (whichever is lower) per passenger per segment will be levied if changed at least 2 hrs before the scheduled departure. No-show charges will be levied if cancelled within 2 hrs from scheduled departure.
International except Nepal: Rs 3,500 or 100% of airfare charge (whichever is lower) per passenger per segment will be levied if changed at least 4hrs before the scheduled departure. No-show charges will be levied if cancelled within 4 hrs from scheduled departure.
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Family Fare
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Applicable on a minimum of 4 pax booked on the same PNR.
Not available on international sectors.
Baggage Conditions:
Check-in Baggage Allowance: 15 kg for Domestic sectors.
Hand Baggage Allowance: 7 Kg.
Change Fee:
Domestic India: Rs 2,250 or 100% of airfare charge (whichever is lower) per passenger per segment will be levied if changed at least 2 hrs before the scheduled departure. No-show charges will be levied if changed within 2 hrs from scheduled departure.
Cancellation Fee:
Domestic India: Rs 3,000 or 100% of airfare charge (whichever is lower) per passenger per segment will be levied if changed at least 2 hrs before the scheduled departure. No-show charges will be levied if cancelled within 2 hrs from scheduled departure.
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Flexi Fare
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Allows unlimited changes till 2 hours before the scheduled departure for domestic sectors and 4 hours before the scheduled departure for international sectors. Fare difference applies.
Baggage Conditions:
Check-in Baggage Allowance: 15 kg for Domestic sectors and 20 kg for International Sectors except 30 Kg for Dubai, Muscat, Sharjah, Doha and Singapore.
Hand Baggage Allowance: 7 Kg.
Change Fee:
Domestic India & Nepal Travel: No Change Fee: if changed at least 2 hrs before the scheduled departure. No-show charges will be levied if changed within 2 hrs from scheduled departure.
International except Nepal: No Change Fee: if changed at least 4hrs before the scheduled departure. No-show charges will be levied if changed within 4 hrs from scheduled departure.
Cancellation Fee:
Domestic India & Nepal Travel: Rs 3,000 or 100% of airfare charge (whichever is lower) per passenger per segment will be levied if changed at least 2 hrs before the scheduled departure. No-show charges will be levied if cancelled within 2 hrs from scheduled departure.
International except Nepal: Rs 3,500 or 100% of airfare charge (whichever is lower) per passenger per segment will be levied if changed at least 4hrs before the scheduled departure. No-show charges will be levied if cancelled within 4 hrs from scheduled departure.
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Lite Fare
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Applicable for travel without a check-in baggage. Applicable for travel beyond 15 days from the booking date.
For a multi-leg/return journey, Lite Fare will be available only if it is available and selected on each of the individual legs.
Not available on international sectors.
Baggage Conditions:
Check-in Baggage Allowance: No check-in baggage allowed.
Hand Baggage Allowance: 7 Kg.
Change Fee:
Domestic India: Rs 2,250 or 100% of airfare charge (whichever is lower) per passenger per segment will be levied if changed at least 2 hrs before the scheduled departure. No-show charges will be levied if changed within 2 hrs from scheduled departure.
Cancellation Fee:
Domestic India: Rs 3,000 or 100% of airfare charge (whichever is lower) per passenger per segment will be levied if changed at least 2 hrs before the scheduled departure. No-show charges will be levied if cancelled within 2 hrs from scheduled departure.
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Corporate / Coupon Fare
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Available for contracted Corporate Customers only. Allows unlimited flexibility to change / cancel, extra hand-baggage allowance, complimentary seat and meal (1 food item & 1 beverage).
Baggage Conditions:
Check-in Baggage Allowance: 15 kg for Domestic sectors and 20 kg for International Sectors except 30 Kg for Dubai, Muscat, Sharjah, Doha and Singapore.
Hand Baggage Allowance: 10 Kg.
Change Fee:
Domestic India & Nepal Travel: No Change Fee: if changed at least 1 hr before the scheduled departure. No-show charges will be levied if changed within 1 hrs from scheduled departure.
International except Nepal: No Change Fee: if changed at least 4 hr before the scheduled departure. No-show charges will be levied if changed within 4 hrs from scheduled departure.
Cancellation Fee:
Domestic India & Nepal Travel: No Cancellation Fee: if cancelled at least 1 hr before the scheduled departure. No-show charges will be levied if cancelled within 1 hrs from scheduled departure.
International except Nepal: No Cancellation Fee: if changed at least 4 hrs before the scheduled departure. No-show charges will be levied if cancelled within 4 hrs from scheduled departure.
Customers can check in online starting 48 hours before departure. Priority check-in services are also available at the airport for a swift and efficie...Read more
The 6E Rewards Program is not a frequent flier program, but is a rewards program connected to a co-branded card wherein members can accrue 6E Rewards ...Read more
6E Rewards Program is a rewards program owned, managed and operated by IndiGo linked to a co-branded card wherein members can earn 6E Rewards by using...Read more
6E Rewards may be redeemed by a Member online, by logging into his or her Membership Account, for a 6E Rewards’ Benefits. Prior to any such redemption...Read more
Members can update their address, phone number and email under member login on IndiGo’s website. However, change of a Member’s name shall be permitted...Read more
The application status can be checked on IndiGo’s website. Alternatively, customer can visit IndiGo Bank Partner’s website and check status using an a...Read more
Citizens of Nepal and Maldives are eligible for tax exemption/reduction, as per applicable laws, on the airfare. In order to avail such tax exemption/reduction, passengers must declare their correct nationality at the time of booking. In case citizens of Nepal or Maldives intend to travel with any foreign nationals, such citizen (passenger) are requested to kindly book tickets for accompanying foreign national (passengers) in a separate PNR/ticket. Once selected, the nationality cannot be changed at any point during the booking process.